{"id":1348,"date":"2004-12-24T00:03:00","date_gmt":"2004-12-24T00:03:00","guid":{"rendered":"http:\/\/www.geoffjones.com\/2004\/12\/church-of-customer-amazons-phone.html"},"modified":"2004-12-24T00:03:00","modified_gmt":"2004-12-24T00:03:00","slug":"church-of-customer-amazons-phone","status":"publish","type":"post","link":"https:\/\/newsite.geoffjones.com\/?p=1348","title":{"rendered":"Church of the Customer: Amazon&#8217;s phone number invisibility"},"content":{"rendered":"<div>\n<div style=\"clear:both;\"><\/div>\n<p>Wonderful comment here about Amazon only faxing orders to their suppliers but making their own number invisible!<a href=\"http:\/\/customerevangelists.typepad.com\/blog\/2004\/12\/amazons_phone_n.html\">Church of the Customer: Amazon&#8217;s phone number invisibility<\/a>: &#8220;As the author of a single title, Rums of the Eastern Caribbean, I was one of Amazon&#8217;s target suppliers before I could handle book sales on my own site.<br \/>\n<br \/>I no longer offer my books through Amazon because they refused to email me orders, even if I would confirm them! I had to have a fax number. Since I live on a sailboat in the Caribbean as was shipping books from Puerto Rico where phone service was sketchy at best, email was the best, and sometimes only, option.<br \/>\n<br \/>Now I see my first edition books on Amazon&#8217;s used book sales for about 7 times what I was asking for them.<\/p>\n<p>Posted by: Edward Hamilton at December 21, 2004 06:37 PM<\/p>\n<p>Ed, with the outdoor temp here in Chicago about 6 degrees, you&#8217;re breaking my heart by saying you live on a boat in the Caribbean.<\/p>\n<p>Posted by: Ben McConnell at December 21, 2004 07:34 PM&#8221;<\/p>\n<div style=\"clear:both; padding-bottom:0.25em\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Wonderful comment here about Amazon only faxing orders to their suppliers but making their own number invisible!Church of the Customer: Amazon&#8217;s phone number invisibility: &#8220;As the author of a single title, Rums of the Eastern Caribbean, I was one of Amazon&#8217;s target suppliers before I could handle book sales on my own site. I no [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1348","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=\/wp\/v2\/posts\/1348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1348"}],"version-history":[{"count":0,"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=\/wp\/v2\/posts\/1348\/revisions"}],"wp:attachment":[{"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1348"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newsite.geoffjones.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}